Terms and Conditions

1. Use of gift cards
Star City Services Ltd. reserves the right to update and change the terms and conditions of our gift cards at any time. This does not affect your legal rights. Use of your gift card constitutes acceptance of our terms and conditions and we therefore recommend you read them carefully. Star City Services Ltd. gift cards (and all trading names of Star City Services Ltd.) remain the property of Star City Services Ltd. who maintain the right to cancel the card in situations where it is deemed necessary to do so.

The value of your gift card can be redeemed in any Cottons Restaurant in the UK: Camden, Shoreditch, Vauxhall or Notting Hill. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card. The maximum amount that an individual gift card can hold is £200; this limit cannot be exceeded by performing balance transfers.

2. Validity
Your Cottons Restaurants gift card is valid for a period of 12 months from the date of purchase, after which any remaining balance will be removed and the card will become invalid and no longer available for use.

3. Lost/ stolen/ damaged cards
In cases where your gift card is lost or stolen, Cottons Restaurants is unable to replace or reimburse the remaining balance on a card. Cottons Restaurants cannot be held responsible for any balance lost on a Cottons Restaurants gift card as a result of theft or fraud.

4. Using a Cottons Restaurants gift card
Customers may use their gift card at all Cottons Restaurants in London.

5. Remaining balances
Should you have any remaining balances after purchase within a Cottons Restaurant, your balance will remain on your card for use at a later date.

If a partial refund is made for any purchase using a Cottons Restaurants gift card and another method of payment, then any refund amount owing will be credited to the Cottons Restaurants gift card in the first instance.

If the total to be refunded is more than originally paid by Cottons Restaurants gift card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card or cash).